Privacy Policy
1. Who we are
Ours: Couple Budget Tracker ("Ours", "the app", "we", "us") is operated by INFOXERA FZE, Block B-B47-069, Sharjah, United Arab Emirates. We are responsible for the personal information processed through the app and this website.
This policy explains what information we collect when you use the Ours app (App Store) and oursforcouples.com, why we collect it, who we share it with, and the choices you have.
2. The short version
- Partners never see each other's Personal space or incomes.
- The shared Ours space is visible to the partner you invite, because that is the point of it.
- We do not track you across other companies' apps or websites, and we do not use the advertising identifier (IDFA).
- We do not sell your personal data.
- You can delete your account at any time in the app under Settings › Delete account.
3. Information we collect
Information you give us
- Email address: used to sign in, either with Apple or with a one-time code sent to your email. If you use Sign in with Apple and hide your email, we receive an Apple relay address instead.
- First names: your first name, shown to your partner so they know who added what.
- Financial entries: expenses, budgets, savings goals, settle-ups, allowances and, if you choose to add it, your income. Ours does not connect to your bank and never asks for bank logins or card numbers.
- Receipt photos (optional): images you choose to attach or scan.
- Notes and names you enter: for example expense notes, category names, goal names and space names.
- Support messages: anything you send us by email.
Information collected automatically
- Subscription status: whether you have an active trial or subscription, the plan and renewal dates. Payments are handled by Apple; we never see your payment card details.
- User and device identifiers: your account user ID, the Identifier for Vendor (IDFV), your device's push notification token, and an AppsFlyer ID. We do not collect the advertising identifier (IDFA).
- App usage events: for example screens viewed and features used, with app version, device model and operating system.
- Campaign source of installs: which marketing campaign, if any, led to your install.
- Approximate country: derived from your device settings or connection, never your precise location.
This website
oursforcouples.com does not use cookies, analytics or tracking scripts. Our hosting provider may keep standard server logs (such as IP address and browser type) for security and to keep the site running.
4. How we use your information
| Purpose | Information used | Legal basis (where applicable) |
|---|---|---|
| Create and run your account and the app's features | Email, first name, financial entries, notes, receipt photos | Performance of our contract with you |
| Sync your shared Ours space between you and your partner in real time | Ours space entries, names | Performance of contract |
| Send sign-in codes and notifications | Email address, push token | Performance of contract |
| Manage free trials and subscriptions | Subscription status, app user ID | Performance of contract |
| Provide customer support | Support messages, account details | Performance of contract, legitimate interests |
| Understand and improve the app, fix bugs | App usage events, device identifiers, approximate country | Legitimate interests, or consent where required |
| Measure which campaigns bring installs | Campaign source of installs, AppsFlyer ID | Legitimate interests |
| Keep the service secure and meet legal obligations | Any of the above as needed | Legal obligation, legitimate interests |
We do not use your financial entries for advertising, and we do not make decisions about you that have legal or similarly significant effects based solely on automated processing.
5. What your partner can see
- Personal space: partners never see each other's Personal space.
- Income: partners never see each other's incomes. If you split by income, only the resulting ratio (for example 60/40) is used for shared expenses.
- Ours space: shared with the partner you invite. They can see, add and edit what is in that space, including expenses, budgets, goals, settle-ups and receipt photos attached there.
- Your first name is shown to your partner so they know who added what.
We do not sell your personal data and we do not share it with third parties for their own marketing.
6. Service providers
We use trusted service providers who process data on our behalf, under contracts that require them to protect it and use it only to provide their service to us.
| Provider | What they do | Data involved |
|---|---|---|
| Supabase (Singapore) | Database, sign-in, receipt storage | Email, first names, financial entries, notes, receipt photos |
| Apple | Sign in with Apple, App Store purchases, push notifications | Sign-in identifiers, purchase records, push token |
| RevenueCat | Subscriptions | App user ID, subscription status |
| Brevo | Sign-in code emails | Email address |
| PostHog (US, IP addresses discarded) | Product analytics | App usage events, device identifiers, approximate country |
| AppsFlyer | Install attribution, no advertising ID (IDFA) collected | AppsFlyer ID, IDFV, campaign source of installs |
| ExchangeRate-API | Currency rates only, fetched by our server | No personal data is sent |
We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
7. No tracking
We do not track you across other companies' apps or websites, and we do not use or collect the advertising identifier (IDFA). Because of this, Ours does not show the iOS "Allow tracking" prompt. Install attribution through AppsFlyer only tells us which of our own campaigns led to an install.
8. Retention and deletion
- Delete any time: deleting your account in the app under Settings › Delete account removes your data, including everything in your Personal space.
- Shared data: entries in a shared Ours space also belong to your partner. When you delete your account, the Ours space and its contents stay with the remaining partner so their records are not lost, but you are removed from it.
- Inactive accounts: accounts that never subscribed or joined a partner and are inactive for 30 days are deleted automatically.
- Subscriptions: deleting your account does not cancel an Apple subscription. Cancel it in your Apple ID settings to stop future charges.
- Backups and records: deleted data may remain in encrypted backups for a short period before it is overwritten. We may keep limited records where the law requires it, for example for tax or fraud prevention.
You can also ask us to delete your data by emailing hey@infoxera.com from the address linked to your account.
9. Security
Data is encrypted in transit (HTTPS/TLS) and at rest by our hosting provider. Access controls ensure each user can only reach their own Personal space and the shared spaces they belong to. No system is perfectly secure, so please keep your device and email account protected. If we become aware of a breach that affects you, we will notify you as required by law.
10. International transfers
We are based in the United Arab Emirates, our main database is hosted in Singapore, product analytics are processed in the United States, and some other service providers may process data in other countries. Where we transfer personal data across borders, we rely on appropriate safeguards such as the provider's standard contractual clauses or equivalent protections required by applicable law.
11. Children
Ours is not directed at children and is not intended for anyone under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
12. Your rights
Depending on where you live (for example under the UAE Personal Data Protection Law, the EU or UK GDPR, or US state privacy laws), you may have the right to:
- access the personal data we hold about you and get a copy of it;
- correct inaccurate data (most of it you can edit directly in the app);
- delete your data;
- object to or restrict certain processing, and withdraw consent where we rely on it;
- receive your data in a portable format;
- complain to your local data protection authority.
To exercise any of these rights, email hey@infoxera.com. We may need to verify your identity first, and we will reply within the time required by law.
13. Changes to this policy
We may update this policy as the app changes. We will post the new version on this page with a new effective date, and if the changes are significant we will let you know in the app.
14. Contact us
INFOXERA FZE
Block B-B47-069, Sharjah, United Arab Emirates
Email: hey@infoxera.com